Meet TQ Nordic's new KAM Hakim Rudels!

Meet Hakim, one of our new employees at TQ Nordic! Hakim will talk about his journey from being a sommelier in a luxury restaurant to working with psychometric tests with us.

Hi Hakim, welcome to TQ Nordic! Tell us more about what you will do with us.

Thanks! I work as KAM/Customer Manager and consultant related to both Talent Acquisition and Talent Management. In short, I will focus on supporting our customers in how they use our platform in the best way, primarily from two perspectives. Both in the recruitment process and as support in the work with employee development. It can be group and team development as well as individual development. I can take on the role of independent facilitator and I also train leaders and specialists in how they can work with our platform.

You have worked as a sommelier at a luxury restaurant and now with psychometric tests, how did you take that step?

I asked myself and people around me what I think I have the potential to do? It became clear that people in focus and above all my interest in seeing people grow and develop have been what drove me. It has been the common thread throughout my career, alongside developing myself by trying different roles and environments.

"Psychometric tests are a very valuable tool that nicely complements both recruitment processes and development efforts. Being able to work with a support that helps recruiting managers, leaders or employees to understand themselves and their colleagues better feels very fitting to me. "

You have a solid background with experience from both Talent Acquisition, Talent Management, coaching and leadership. You were almost 10 years at Netlight Consulting, tell us more about that.

It was at Netlight that I first came into contact with the craft behind Talent Acquisition when I left the hotel and restaurant world. When I stepped on board, we were three people who made up a TA function focused on outreach recruitment with all that that entails, approx. 150 employees in Stockholm. After a few years, I became responsible for the recruitment function and was involved in building the capacity of our offices in Helsinki, Oslo and in various locations in Germany.

When I then left Netlight, TA consisted of close to 50 people distributed over 8 different offices in Europe and close to 1300 employees. At Netlight, Talent Management is something that clearly starts in the recruitment function and the obvious further development is to work on developing the people who are recruited. I had the opportunity to work with different perspectives and initiatives that dealt with, among other things, mentoring, leadership, communication and group development. Recently, I worked as the person responsible for the further development of the internal training program, which then consisted of 6 modules that ran continuously throughout the year.

What do you think is a common mistake that many people make in recruitment processes?

The most common things I encountered are inefficiency in administration and lack of candidate experience. Related to the candidate experience, I believe that a lack of feedback or expectation management in the dialogue with the candidates is where many could be much better. The most serious thing is to have individuals involved in the process who have no competence, or interest in developing and learning.

What is the most important thing to consider if you are a start-up versus a larger and more established company when recruiting, are there any common pitfalls?

In a start-up, you need to sell a vision, something you don't "know" much about. There, it is important to be clear about what is the vision and what is actually in place. In an established company, you probably have a lot of hygiene factors (processes, routines and experience) in place, and you need to communicate what is unique to you, related to reality and directed towards each candidate's needs/interests. In both cases, transparency and honesty are key – present an authentic picture of the workplace tailored to what is relevant to the role, the environment and the candidate's decision-making background.

Why do you want to work with a company that does assessments?

I think that psychometric tests are a very valuable tool that complements both recruitment processes and development efforts nicely. Being able to work with a support that helps recruiting managers, leaders or employees to understand themselves and their colleagues better feels very fitting to me. I have worked and met many different types of organizations during my career where development and improvement have always been in focus. Many times I've felt that I've missed this foundation that these tests can provide, so I'm really excited to explore it further with our customers going forward!
Hakim as moderator together with Amanda Pusa Edvall from Anyfin, at TQ's breakfast seminar on self-awareness in leadership on February 23.

What is your future forecast for 2023?

It will get worse before it gets better!” We have a recession ahead of us, it creates opportunities of course - but it requires change, adjustment and development. And as most of us know, evolving is often uncomfortable.

Learning something new, improving one's technique or fitness requires training, discipline and ambition – it's extra tough when the surroundings are messy. But maybe also something positive to focus on when things are messy in the world? Here leadership will be a decisive factor, where I believe that in many cases we need confident, empathetic leaders who are responsive and are not afraid to make mistakes or ask for help.

What do you do when you're not working? Who is Hakim in private? February 23.

An active lifestyle is a priority! A lot of time is spent working out (either alone or preferably together with the family), it takes some time to get involved in three children's leisure activities and upcoming socialization into society. Otherwise, I like to cook with friends or try to develop my musical skills on the guitar, when I get room in my schedule.

Hakim's best tips for Attract, Recruit and Retain

Attract - What can employers do to attract new employees?

Identify who you want to recruit, understand the target group's needs and map it to your opportunities. In EB work, work target-oriented and nuanced in your message.

Recruit - What can employers do to recruit new employees?

Make sure to have a smooth and core recruitment process, this means that each step has a clear value that can be communicated.

Retain - What can employers do to retain new employees?

Create opportunities and support for the development of the employees, also happy to enable them to get involved in the development of the organization. Primarily it is about the local environment, if an individual has the opportunity to influence "how" things are done to some extent, then I think most people feel more motivated.

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